What is SaaS Security: How to Protect User Data as a SaaS Provider
SaaS (Software as a Service) are changing how businesses operate in this digital era. SaaS products save organizations from purchasing servers and other digital infrastructure, which is why its security is inevitable. SaaS security services protect these applications from unauthorized access, data breaches, and other cyber threats, all while maintaining the integrity and confidentiality of sensitive data. A recent SaaS risk report reveals that in an average SaaS company, $28 million worth of data is at risk. Another survey says that 81% of organizations found vulnerabilities in their sensitive SaaS data and needed enhanced security measures. SaaS applications contain a huge amount of sensitive data. They can be accessed by a mass of users from almost any device, posing a high risk to the privacy of sensitive information. In this blog, we will discuss the importance of SaaS security, the challenges faced, and its best practices. What is SaaS Security? SaaS security refers to managing, monitoring, and safeguarding sensitive data present in SaaS applications from evolving cyber threats. SaaS products have become very popular due to the flexibility, affordability, and scalability they offer. However, with great features come great risks. SaaS providers and their customers are now facing a variety of security challenges for which they need proper security measures. Many regulatory bodies worldwide have mandatory security guidelines such as GDPR, EU-US, etc. Each SaaS business must comply with these guidelines to avoid penalties and offer secure services. Whether you are just starting or adding a new aspect to your IT assets, SaaS security is and should be a top priority. Why is SaaS Security Important? With over 30,000 SaaS applications functioning globally, they are one of the major targets for cybercriminals. SaaS security is important for multiple reasons, such as: The Configuration of SaaS Security Organizations that offer cloud-based services can use preventive measures like SaaS security posture management to continuously monitor and protect sensitive data. From a bird’s eye view, an ideal SaaS product technology stack looks like a three-layer cake, each part representing different environments. These three layers of SaaS security are: Infrastructure The infrastructure or the server side of the technology stack of SaaS security handles the internal exchange of information. For example, if your SaaS business uses AWS (Amazon Web Services), you must secure all the data exchange between AWS and your software. Every action initiated from the client side starts at this level. Also, depending on the storage type you purchase, be it shared, dedicated, or individual server), you need to enhance your SaaS security measures accordingly. Network The exchange of data and information between the server side and the client travels through the internet. This is probably the most vulnerable layer for every SaaS business. Through weak encryptions of data packets, hackers can easily find backdoors to sneak inside. The effectiveness of SaaS security depends on how well data encryption is implemented and the ability to monitor internet exchanges in real time. With digital payments and online KYCs becoming more common, businesses are constantly exchanging sensitive information. Therefore, it is essential to have strong network security measures in place. Application and Software Application and software are the third and final layer of SaaS security. A single data breach in this layer can result in the loss of a lot of users. So, it’s crucial to have impenetrable SaaS security measures to protect user data. The third-party applications and software that are being used need to be constantly monitored. Also, as the client-side environment can be very unpredictable, it demands higher security measures than usual. 5 Ways to Protect Sensitive Data in SaaS Applications In every market, companies need to evolve and add new features or tools to their SaaS products. Whether you are fixing bugs or adding new features, it is essential to have security measures for these changes. Let’s look at the best SaaS security practices you can follow to protect sensitive data. 1. Strong Data Encryption Data encryption keeps every piece of information safe from constant cyberattacks. Whether it is internal communication or customer service conversations, data must be encrypted. Here are a few types of encryptions on your SaaS product to keep data secure: These encryption methods enhance the security of your SaaS products with their secure algorithms made by experts in data encryption. 2. Use Multiple Locations to Back Up User Data It is essential to manage customer data to offer satisfactory services. By backing up user data in several locations such as disaster recovery, you can ensure if one system fails, it won’t compromise the entire infrastructure. Many cloud platforms provide backup features, but it’s important to back up regularly and on time. 3. Educate Users Studies show that maximum cloud security failures happen due to customers. When bringing a new user on board, it is essential to educate them on keeping their data safe. Make sure your customers know how to operate your SaaS application or platform correctly. Careful customers can make an added layer of security for your organization. 4. Use Strong Passwords From email to banking, the safety of the digital world is all about passwords. But to easily remember, users are keeping weak passwords or using the same password repeatedly. Nowadays, hackers are becoming more intelligent at figuring out passwords using automated tools and public information available online. Hence, you must have strong password policies that are hard to crack. 5. Consult a SaaS Security Firm If you have doubts, it is better to consult experts. Consult a good third-party SaaS security firm to employ experts in data encryption, software monitoring, and AI surveillance. You can use their expertise and advanced testing tools to build a secure SaaS platform. They can even help you during the unfortunate events of data breaches and cyberattacks. Want an expert cybersecurity firm to help you discover the weaknesses present in your SaaS applications? Choose Qualysec for fast penetration testing services and strengthen your SaaS security. Contact now! 7 Risks Associated with SaaS Applications Privacy advocates, such